Course Catalogue:
Community and Health Services

These courses are designed to develop specialist skills for those who work in the community sector, healthcare or education, from management to frontline roles. Built around key concepts like person-centred care, self-determination, and strengths-based practice, these courses are based on developing best practice skills and exploring emerging issues.

While everyone is welcome, this content will be particularly useful for those working in areas such as disability, mental health, aged care, housing and homelessness, CaLD communities, Aboriginal and Torres Strait Islander communities, LGBTIQA+, youth, women, employment, family and domestic violence, children and families, justice, and community development.

Individual Bookings

See our calendar for all scheduled courses in this category & book a space online now.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

What Works For Depression?

What Works For Depression?

Holistic tools for recovery. One in five Australians are diagnosed with clinical depression in our lifetimes, but a majority of us experience some form of depression at some point in our lives.

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Mental Health Communication and Support

Mental Health Communication and Support

Recognise and respond to mental health symptoms. Sometimes the difference between a person becoming overwhelmed by a mental health issue and getting the help they need is the caring intervention of an ordinary person like you.

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De-escalating Conflict and Aggression

De-escalating Conflict and Aggression

Prevent violence and defuse volatile situations. Conflict is an inevitable part of dealing with people and we will all encounter an aggressive customer or agitated colleague at some time.

How we respond to a potential crisis can make the difference between smooth resolution and an emergency situation.

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Solution Focused Therapy

Solution Focused Therapy

Generating individual solutions. Solution Focused Therapy is a highly practical, outcome-oriented approach which can achieve short-term resolution of a range of personal problems and issues. Applicable across diverse health, community and education settings, it is a form of structured counselling which supports clients to generate their own solutions.

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Aboriginal Mental Health First Aid

Aboriginal Mental Health First Aid

Mental Health First Aid is the help in a mental health crisis, until appropriate professional treatment is received or the crisis resolves.

Led by a skilled Aboriginal trainer, this specialist course is ideal for anyone working with Aboriginal communities. Integrating a cultural perspective, it explores Aboriginal social and emotional wellbeing, mental health problems in indigenous communities and particular strategies for working ATSI people.

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Mental Health First Aid

Mental Health First Aid

Acclaimed evidence-based training and Mental Health First Aid accreditation

This internationally recognised course was developed at the Centre for Mental Health Research at Australian National University and is now delivered across 20 countries around the world.

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Transgenerational Trauma

Transgenerational Trauma

Like so many aspects of our lives the experience of trauma ripples through families and is passed between generations. This leaves the children of trauma survivors as the holders of secondary trauma, which can sometimes have impacts just as catastrophic as the first-hand experience.

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Sensory Wellbeing and Grounding Tools

Sensory Wellbeing and Grounding Tools

Emotional anchoring for healing and wellbeing. Grounding techniques are sensory experiences which ground or “anchor” us in the present and help us manage emotions and maintain wellbeing. Creating sensations that say “there is no emergency” helps calm the body’s alert system so the brain (prefrontal cortex) can regain its ability to think.

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Working with Reluctant Clients

Working with Reluctant Clients

Reluctant clients provide challenges for the helping professional. This course will develop participants’ macro and micro skills in dealing with clients who seem reluctant and/or resistant to change in a wide range of settings.

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Client Centred Plans

Client Centred Plans

Journeys towards wellbeing. A collaboratively developed, person centred action plan can be the cornerstone of many community services, across sectors including health, mental health, disability, youth, housing, domestic and family violence, aged care, employment and associated areas.

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