Finding and keeping effective teams. Volunteers are the lifeblood of many community organisations, and managing them effectively is every bit as important and challenging as managing paid staff.
Community Building, Advocacy and Stakeholder Engagement
These topics are of special interest to not-for-profit organisations, charities, clubs and community groups. The courses are focused on building community connectedness and increasing member involvement. Also explore world-changing skills related to citizenship, campaigning and getting your message out.
Engage, influence and persuade. It takes more than facts to shift someone else’s thinking. Often we are more influenced by factors such as rapport, dissonance, identification with the speaker and the emotional impact of an argument.
The transformative power of deep understanding. Empathy is a key element of Emotional Intelligence and has been hailed as a twenty-first century “superpower” for anyone dealing with human beings. Going far beyond intellectual understanding or sympathy, which might be considered “feeling for” someone, empathy is all about “feeling with”.
How to change the world. Advocacy means speaking out on behalf of someone’s rights or best interests, especially if they are disadvantaged.
Do your own PR and get your cause noticed! What does it take to attract media coverage? How can you best respond to arising media opportunities?
Enhance your greatest asset. This course is for organisations who would like to establish an effective membership program or enhance and develop their existing program.
This is not your average public speaking course! It is a specialist course for those who already have some speaking skills and want to hone their persuasive communication, craft a compelling message and make a difference in the world.
Tools to increase your chances of funding. Any community organisation knows that reliable funding is the cornerstone to being able to deliver your services and achieve your objectives. But why do some organisations seem to write grant applications so successfully and others continually struggle?
Future-proof your organisation. Succession planning is the ongoing process of preparing an organisation for the transition of key roles and the handover of information, relationships and systems.
Engagement, education and empowerment. Community consultation is the process of getting people involved in decision making and community activities. It is all about empowering our stakeholders to play and active role, which typically facilitates better decisions, more support, higher satisfaction with outcomes and a sense of community ownership.
Embracing diversity and welcoming everyone. Our world is a diverse mosaic of cultures, genders, ages, abilities and backgrounds.
Research clearly shows that those workplaces that embrace diversity and create a welcoming culture for everyone enjoy a range of benefits such as higher productivity, higher loyalty and work quality, lower absenteeism and presenteeism, better working relationships, lower staff turnover and are simply better places to work.
Communication, clarity and compassion. So much of what we do relies on our ability to work collaboratively with others, yet this is a skill most of us have never been taught.