Tailored for the needs of new and potential workplace managers, this course introduces the fundamental concepts and skills involved in leading a team and providing others with supervision and support.
Governance and Leadership
True leaders inspire their people and lead the culture of their organisation by example.
We approach leadership education from a strengths-based, authentic leadership framework. We emphasise reflective practice and values-driven decision making, which promotes transparent and ethical leadership, grounded in genuine and evolving self-awareness.
Designed for leaders, managers, board members and those with strategic influence, through to supervisors and emerging leaders, these courses explore big picture issues for organisational direction and managing people.
How prepared is your organisation for an unexpected change, loss of income or an emergency situation?
Reflection, review and resilience. Debriefing is a critical professional skill which can mean the difference between rectifying issues with continuous improvement and continually repeating the same experiences.
Diverse personalities and how to engage them. This evidence-driven session draws on psychological research to develop skills for communicating with people with a wide range of perspectives, behaviours, attitudes and approaches.
One in four Australians will experience a mental illness at some point in their lives. That means that at any given point, a proportion of your workforce is either experiencing, heading towards or recovering from a mental health disorder.
Future-proof your organisation. Succession planning is the ongoing process of preparing an organisation for the transition of key roles and the handover of information, relationships and systems.
Client insights, experiences and perspectives. As business environments change, client expectations evolve and new markets emerge, understanding customer experience and mindset has never been more important.
Designed for those who have completed an introductory course and/or have speaking experience, this one-day program will extend your skills and range as a speaker.
Embracing diversity and welcoming everyone. Our world is a diverse mosaic of cultures, genders, ages, abilities and backgrounds.
Research clearly shows that those workplaces that embrace diversity and create a welcoming culture for everyone enjoy a range of benefits such as higher productivity, higher loyalty and work quality, lower absenteeism and presenteeism, better working relationships, lower staff turnover and are simply better places to work.
Compassion, clarity and courage. All of us have to face difficult conversations in the workplace and the way we prepare and approach these can make the difference between a disaster and moving forward positively. Such conversations might involve conflicting opinions, giving feedback, uncomfortable topics, addressing complaints and grievances or delivering bad news.
Designed for beginners and those who feel nervous about public speaking, this one-day program will boost your confidence and upgrade your skills.
Being a Master of Ceremonies is a unique skill set which encompasses audience engagement, public speaking, and program management, while setting the event tone and supporting other presenters.