Course Duration:
ONE DAY

Assertive Communication

Standing your ground

Assertiveness is about open and honest communication, without being either aggressive or passive. This course will develop participants’ abilities to communicate assertively in the workplace and beyond, and develop more confidence in interpersonal situations.

Assertiveness is all about open and honest communication, without being either aggressive or passive. Assertive people stand up for their own and others’ rights in a calm and positive manner and feel comfortable and confident handling conflict and disagreement with others.

This course will develop participants’ abilities to communicate assertively in the workplace and beyond, and develop more confidence in interpersonal situations.

This highly practical course provides participants with plenty of opportunity to practise the skills covered and try out new techniques in a safe and supportive environment.

Topics include

  • Discerning between passive, aggressive and assertive styles
  • Communicating clearly about rights and preferences
  • Speaking up in groups
  • Dealing with overbearing personalities
  • Standing your ground
  • Being able to say no

This course includes

  • Engaging, up-to-date materials.
  • Take-home reference package and free online resources.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.

Individual bookings

See our calendar for all scheduled courses & book a space online now.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

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