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Course Duration: 1 day

Assertive Communication

Standing your ground

Assertiveness is about open and honest communication, without being either aggressive or passive. This course will develop participants’ abilities to communicate assertively in the workplace and beyond, and develop more confidence in interpersonal situations.

Course Detail

Assertiveness is all about open and honest communication, without being either aggressive or passive. Assertive people stand up for their own and others’ rights in a calm and positive manner and feel comfortable and confident handling conflict and disagreement with others.

This course will develop participants’ abilities to communicate assertively in the workplace and beyond, and develop more confidence in interpersonal situations.

This highly practical course provides participants with plenty of opportunity to practise the skills covered and try out new techniques in a safe and supportive environment.

Topics include

  • Discerning between passive, aggressive and assertive styles
  • Communicating clearly about rights and preferences
  • Speaking up in groups
  • Dealing with overbearing personalities
  • Standing your ground
  • Being able to say no

This course includes

  • Engaging, up-to-date materials.
  • Take-home resource package.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.
•Government •Community •Healthcare •Commercial •Education

Innovative professional development and community education training services

Group Bookings

Need this course, or something similar, for your team? We have separate group pricing for custom training.

Instead of attending a public course, it can be more cost-effective if we run this course for your team at your premises on a date of your choosing.

Contact us to discuss your specific needs & to obtain a quote.

Looking for something else?

Search our entire training catalogue to find what you need.

Upcoming Course Dates

Please take note of our training course refund terms & conditions.

Public training PRICES 2024

Our scheduled public training courses are held at our venue and include take-home course materials and all-day catering.

Price per person:

One-day courses: $315 Standard | $215 NFP | $145 Concession

Two-day courses: $540 Standard | $370 NFP | $250 Concession

Half-day courses: $190 Standard | $130 NFP | $85 Concession

  • Standard: Corporate and Government
  • NFP: Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals
  • Concession: Concession Card Holders paying as individuals

 SCHOLARSHIPS FOR PUBLIC TRAINING

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee toward catering and materials ($25 half day | $45 one day | $90 two days). Links to apply for scholarships are shown in individual events when available.

Discover More That We can Do For You

Download our Course Catalogue 2024 to see brief descriptions of courses.

Our Professional Development Courses for Community Services & Healthcare Organisations 2024 brochure contains information about courses to suit community services and healthcare organisations.

Download our Professional Development Courses for Corporate and Government Organisations 2024 brochure for more information on courses to suit corporate and government bodies.

CUSTOM training PRICES 2024

Custom courses for your organisation are suitable for groups of 6 to 24 people and include quality take-home materials and content customisation.

Price per group from:

One-day courses: $2400 Standard | $1900 NFP

Two-day courses: $4800 Standard | $3800 NFP

Half-day courses: $1500 Standard | $1250 NFP

Contact us for a personalised quote.

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