This powerful course is ideal for anyone who works as part of a team which includes diverse and conflicting perspectives. We explore what it takes to understand others better and work together more productively.
Content covered includes:
- Awareness of others and interpersonal understanding
- Under promise, over deliver
- Building rapport
- Conflict styles
- Listening skills
- Saying no
- Collaborative language
- Synergising values and priorities
This course includes
- Engaging, up-to-date materials.
- Take-home reference package and free online resources.
- All day catering and beverages - with dietary needs catered for.
- Certificate of attendance.