Cultural Diversity and Inclusive Communication

Course Duration: ONE DAY
Identity, insight and inclusion. Culture plays a huge role in the way we view the world and how we operate. It impacts our expectations, values, needs and perspectives. Research clearly shows that culturally diverse workplaces enjoy a range of benefits such as higher productivity, higher loyalty and work quality, lower absenteeism and presenteeism, better working relationships, lower staff turnover and are simply better places to work.

This insightful course unpacks cultural diversity and explores practical ways we can be more inclusive, responsive and appropriate when working with clients or colleagues from cultures other than our own.

Providing a non-judgemental learning space, this course offers everyone the opportunity to explore cultural differences and similarities and assist participants to discover new perspectives, while sharing their own.

The program explores the many facets of workplace diversity and shifts the inclusion paradigm from something we do to accommodate minorities, to something we do so everyone feels welcome and included.

Topics include:

  • Understanding cultural diversity
  • Tools for collective wellbeing
  • Identity, stereotypes and stigma
  • Adaptive tools for inclusion
  • The power of inclusive language
  • Becoming visibly, proactively inclusive
  • Unconscious bias and systemic discrimination
  • Benefitting from unique strengths and individual difference

This course includes

  • Engaging, up-to-date materials.
  • Take-home reference package and free online resources.
  • All day catering and beverages - with dietary needs catered for.
  • Post-course contacts for help and advice.
  • Certificate of attendance.

Individual bookings

See our calendar for all scheduled courses & book a space online now.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

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