Course Duration:
ONE DAY

De-escalation Skills for Disability Workers

How we respond to a potential crisis can make the difference between smooth resolution and an emergency situation. De-escalation skills are all about developing responses which prevent violence and defuse volatile situations. Based on our popular standard De-escalation course, this specialist version is designed especially for disability sector professionals.

Along with general tools and techniques to respond appropriately to threatening, violent, aggressive and other unexpected or inappropriate behaviour, this course explores particular behaviours and needs which are common in clients with a disability.

Guided by the principles of positive behaviours support and harm minimisation, the content is mindful of both disability legislation and prioritises the wellbeing of both clients and workers.

TOPICS INCLUDE:

  • Causes and triggers
  • Preventing violence
  • Responding to emergencies
  • Stages of escalation
  • Positive Behaviour Support principles
  • Self-awareness and calming
  • The role of body language
  • Defusing skills

We also offer an optional follow-on program “Advanced De-escalation”.

This course includes

  • Engaging, up-to-date materials.
  • Take-home reference package and free online resources.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.

Individual bookings

See our calendar for all scheduled courses & book a space online now.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

Other courses in this category

Prevent Bullying and Harassment

Prevent Bullying and Harassment

Positive workplace cultures are the result of active leadership championing a zero-tolerance culture to bullying and harassment. This course introduces a range of strategic tools to avoid bullying and harassment in the workplace and respond if an incident does occur.

read more
Public Speaking: Advanced

Public Speaking: Advanced

Designed for those who have completed our intermediate public speaking course and/or have significant public speaking experience, this course develops specialist skills for those who wish to convince others, raise awareness or publicly advocate.

read more
Suicide Prevention Plans

Suicide Prevention Plans

A suicide prevention plan is a powerful prevention tool containing personalised strategies for a suicidal person to draw upon, even when alone. This important course provides the skills and resources to create an effective and personally meaningful plan to help save vulnerable lives.

read more
Dialectical Behaviour Therapy (DBT) Tools

Dialectical Behaviour Therapy (DBT) Tools

DBT treatment is a powerful cognitive-behavioural approach, which helps people integrate the seemingly opposite strategies of acceptance and change. This course introduces the concepts behind DBT and provides a suite of practical tools for personal or client use.

read more
Alcohol and Other Drug Use and Addiction

Alcohol and Other Drug Use and Addiction

Designed for anyone working in human services, community or caring professions, this course provides insight and practical skills for working with people who face issues with substance use, focussing on the crucial areas of habit, addiction and behaviour change.

read more
Leading Others: New Managers and Supervisors

Leading Others: New Managers and Supervisors

Tailored for the needs of new and potential workplace managers, this course introduces the fundamental concepts and skills involved in leading a team and providing others with supervision and support, while forging team synergy and a positive work environment.

read more
Coercive Control and Gaslighting

Coercive Control and Gaslighting

Not all abuse is physical. Coercive control is a pattern of behaviour such as assault, threats, humiliation and intimidation that is used to harm, punish, or frighten their victim. This controlling behaviour is designed to make a person dependent by isolating them from support, exploiting them, depriving them of independence and regulating their behaviour.

read more
Mental Health and Wellbeing for Seniors

Mental Health and Wellbeing for Seniors

Just as young people have specific mental health issues and needs, so too do older Australians. Mental health symptoms and best practice responses do vary with age, and age-related cognitive changes also impact mental health.

read more
Sensory Wellbeing Tools

Sensory Wellbeing Tools

Grounding techniques are sensory experiences which ground or “anchor” us in the present and help us manage emotions and maintain wellbeing. Creating sensations that say “there is no emergency” helps calm the body’s alert system so the brain (prefrontal cortex) can regain its ability to think.

read more
Dual Disability (Disability + Mental Health)

Dual Disability (Disability + Mental Health)

Like any of us, people with disabilities experience mental health disorders. Yet, identifying and responding appropriately to mental health issues can often be complex when the person also has other disabilities.

read more