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Develop Your Emotional Intelligence

Course Duration: ONE DAY

Many of our professional and relationship skills are underpinned by our Emotional Intelligence: the ability to manage our own emotions and sensitively respond to those of others.

A high EQ will help us better manage our relationships and can have significant benefits in terms of building rapport with clients and colleagues, negotiation skills, managing a stressful environment, dealing with deadlines, managing change and functioning as a team player.

While some people do have natural strengths in terms of EQ, many of the key competencies can be learned and this course will help participants to identify and develop these skills for use in their professional and personal lives.

 

Content includes all four EQ capabilities

  • Self Awareness: Measuring your current EQ, recognising emotional strengths and weaknesses, mood tracking, emotional vs wise decision making
  • Self Management: Authenticity, adaptability, thought management, impulse control
  • Social Awareness: Empathy, cultural awareness, recognising cues, cultural intelligence
  • Social Skill: Giving and receiving constructive feedback, conflict management, influence, inclusion and acknowledgement

This course includes

  • Engaging, up-to-date materials.
  • Take-home reference package and free online resources.
  • All day catering and beverages - with dietary needs catered for.
  • Post-course contacts for help and advice.
  • Certificate of attendance.

Individual bookings

See our calendar for all scheduled courses & book a space online now.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

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