Empathy in Action

Course Duration: ONE DAY
The transformative power of deep understanding. Empathy is a key element of Emotional Intelligence and has been hailed as a twenty-first century “superpower” for anyone dealing with human beings. Going far beyond intellectual understanding or sympathy, which might be considered “feeling for” someone, empathy is all about “feeling with”.

This course explores the characteristics of genuine empathy and explores ways we can develop it within ourselves to draw upon in our work and lives.

Developing empathy helps our own progress towards emotional maturity and wellbeing, but is also a profound skill for human services professionals, managers, educators, healthcare staff and support workers across a range of industries.

Empathy enriches communication, builds relationships, fosters connection and allows us to “tune in” to others needs to allow us to be more supportive, appropriate and nuanced in our professional practice.

Topics include:

  • Understanding empathy
  • Cognitive, emotional and compassionate empathy
  • Emotional imagination for “feeling with”
  • Empathetic communication
  • Authentic compassion
  • Deep, compassionate listening
  • Empathetic relationships and therapeutic alliance
  • Utilising empathy to motivate and develop others
  • Bridges to healing, collaboration and awareness
  • Real-world applications

This course includes

  • Engaging, up-to-date materials.
  • Take-home reference package and free online resources.
  • All day catering and beverages - with dietary needs catered for.
  • Post-course contacts for help and advice.
  • Certificate of attendance.

Individual bookings

See our calendar for all scheduled courses & book a space online now.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

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