Course Duration:
ONE DAY

Leading Others: New Managers and Supervisors

Tailored for the needs of new and potential workplace managers, this course introduces the fundamental concepts and skills involved in leading a team and providing others with supervision and support, while forging team synergy and a positive work environment.

Tailored for the needs of new and potential workplace managers, this course introduces the fundamental concepts and skills involved in leading a team and providing others with supervision and support.

Designed to inspire outcomes-oriented leaders of integrity, ambition and compassion, this course balances the crucial people skills of leadership with the practicalities of getting the job done.

We explore what it takes to lead others by example and get the best from a team of people while forging team synergy and a positive work environment.

Topics include

  • Developing leadership traits
  • Strengths-based people management
  • Coaching and guiding others
  • Direct, timely communication
  • Preparing practically and emotionally
  • Building positive relationships
  • Inspiring and motivating others
  • Outcomes-oriented leadership
  • Strategies for effective outcomes

This course includes

  • Engaging, up-to-date materials.
  • Take-home reference package and free online resources.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.

Individual bookings

See our calendar for all scheduled courses & book a space online now.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

Other courses in this category

Prevent Bullying and Harassment

Prevent Bullying and Harassment

Positive workplace cultures are the result of active leadership championing a zero-tolerance culture to bullying and harassment. This course introduces a range of strategic tools to avoid bullying and harassment in the workplace and respond if an incident does occur.

read more
Public Speaking: Advanced

Public Speaking: Advanced

Designed for those who have completed our intermediate public speaking course and/or have significant public speaking experience, this course develops specialist skills for those who wish to convince others, raise awareness or publicly advocate.

read more
Risk Management Plans

Risk Management Plans

Risk management is the process of identifying and assessing the specific risks affecting a situation and developing a plan to deal with them. This course is a guide to developing a risk management plan for a specific project or area, or for a whole organisation.

read more
Prevent Abuse and Neglect

Prevent Abuse and Neglect

Prevention is better than cure, but often our response to situations of abuse and neglect are left until after harm has been caused. This course explores ways that professionals, support workers and family can recognise and prevent abusive situations before they occur.

read more
Coaching Skills

Coaching Skills

Unlike teaching, mentoring or counselling, a coach’s role is to help another find solutions, improve skills and expand their competence. This course looks at how to become a great workplace coach and provide others with support that can fuel incremental improvement.

read more
Complaint Handling and Customer Retention

Complaint Handling and Customer Retention

Organisations spend huge amounts of money on attracting new clients, while it is far easier to retain those they already have. Explore what it takes to retain customers and learn how the way complaints are handled can impact service quality and organisational success.

read more
Adapting to Change

Adapting to Change

Change is inevitable in all organisations, but can often be a source of stress, tension and uncertainty for staff. In this course we explore the fluctuations commonly experienced by organisations and how to stay balanced while dealing with those changes.

read more
Cultural Diversity and Inclusion

Cultural Diversity and Inclusion

Culture plays a huge role in the way we view the world, impacting our expectations, values and perspectives. This course explores practical ways to be more inclusive, responsive and appropriate when working with clients or colleagues from cultures other than our own.

read more
Strategic Planning Skills

Strategic Planning Skills

Strategic planning is about taking a structured ‘big picture’ approach to achieving an organisation’s mission and objectives. This practical course provides a flexible template for creating a strategic plan and the skills and resources to create a tailored plan.

read more
Aboriginal Cultural Competence

Aboriginal Cultural Competence

Led by an experienced Aboriginal trainer, this course will help participants familiarise themselves with aspects of Aboriginal culture and explore ways to make their organisations and communication more welcoming, inclusive and culturally safe for Aboriginal people.

read more