Defensible Documentation

Course Duration: ONE DAY
Improved professional record keeping. This workshop assists health and community workers to develop and maintain quality consumer records and ensure information is useful and appropriate.

Touching on the purpose of consumer records, legal issues, writing style, accuracy and appropriate levels of detail, this course will help participants develop effective and efficient notes to support both client and service needs.

Content covered includes:

  • The role of consumer records
  • Links between records and services
  • Structuring records
  • Developing impartial, accurate and complete writing
  • Appropriate language
  • Legal requirements
  • Writing efficiently to minimise paperwork
  • Integrating organisation policies and procedures

This course includes

  • Engaging, up-to-date materials.
  • Take-home reference package and free online resources.
  • All day catering and beverages - with dietary needs catered for.
  • Post-course contacts for help and advice.
  • Certificate of attendance.

Individual bookings

See our calendar for all scheduled courses & book a space online now.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

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