Course Duration:

Defensible Documentation

Improved professional record keeping. This workshop assists health and community workers to develop and maintain quality consumer records and ensure information is useful and appropriate.

Touching on the purpose of consumer records, legal issues, writing style, accuracy and appropriate levels of detail, this course will help participants develop effective and efficient notes to support both client and service needs.

Content covered includes:

  • The role of consumer records
  • Links between records and services
  • Structuring records
  • Developing impartial, accurate and complete writing
  • Appropriate language
  • Legal requirements
  • Writing efficiently to minimise paperwork
  • Integrating organisation policies and procedures

This course includes

  • Engaging, up-to-date materials.
  • Take-home reference package and free online resources.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.


Evolve Events
Suite 9, 150 Hay Street
Subiaco 6008

Click here for further details regarding parking, transport and location.

Our venue is wheelchair accessible, including toilets. However, if you have any special access needs or would like any support or adaptations to make learning easier for you, please let us know.


We offer a small number of scholarships to those who would otherwise be unable to afford to attend.

Scholarship recipients pay a nominal fee of $35 toward catering and materials.

Click here to apply.