Many of our professional and relationship skills are underpinned by our Emotional Intelligence: the ability to manage our own emotions and sensitively respond to those of others.
A high EQ will help us better manage our relationships and can have significant benefits in terms of building rapport with clients and colleagues, negotiation skills, managing a stressful environment, dealing with deadlines, managing change and functioning as a team player.
While some people do have natural strengths in terms of EQ, many of the key competencies can be learned and this course will help participants to identify and develop these skills for use in their professional and personal lives.
Topics include all four EQ capabilities
- Self Awareness
Measuring your current EQ, recognising emotional strengths and weaknesses, mood tracking, emotional vs wise decision making.
Authenticity, adaptability, thought management, impulse control.
- Social Awareness
Empathy, cultural awareness, recognising cues, cultural intelligence.
- Social Skills
Giving and receiving constructive feedback, conflict management, influence, inclusion and acknowledgement.
This course includes
- Engaging, up-to-date materials.
- Take-home reference package and free online resources.
- All day catering and beverages - with dietary needs catered for.
- Certificate of attendance.
Suite 9, 150 Hay Street
Click here for further details regarding parking, transport and location.
Our venue is wheelchair accessible, including toilets. However, if you have any special access needs or would like any support or adaptations to make learning easier for you, please let us know.
We offer a small number of scholarships to those who would otherwise be unable to afford to attend.
Scholarship recipients pay a nominal fee of $35 toward catering and materials.
Standard | $285
Corporate and Government
Non-Profit/ Individuals | $185
Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals
Concession | $125
Concession Card Holders paying as individuals
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