Course Duration:

Individualised Services and Person-centred Care

Person-centred care is all about responding to individual needs and preferences when providing health and community services. In an era of consumer-choice funding and sector evolution, service provision is all about moving beyond the “one size fits all” approaches of the past, to individual focus, personalised planning and responsive, nimble services.

This engaging and stimulating course invites participants to discover ways to support self-determination and utilise practical tools for providing genuinely individualised services, while balancing considerations such as duty of care, financial constraints and organisational requirements.

Topics include:

  • Traditional vs individualised approaches
  • Identity, diversity + citizenship
  • Self-determination
  • Personalised planning
  • Strengths-based practice
  • Enhance choice and control
  • Recognise consumer expertise
  • Source further support

This course includes

  • Engaging, up-to-date materials.
  • Take-home reference package and free online resources.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.


Evolve Events
Suite 9, 150 Hay Street
Subiaco 6008

Click here for further details regarding parking, transport and location.

Our venue is wheelchair accessible, including toilets. However, if you have any special access needs or would like any support or adaptations to make learning easier for you, please let us know.


We offer a small number of scholarships to those who would otherwise be unable to afford to attend.

Scholarship recipients pay a nominal fee of $35 toward catering and materials.

Click here to apply.


Standard | $285
Corporate and Government

Non-Profit/ Individuals | $185
Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals

Concession | $125
Concession Card Holders paying as individuals

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