9/150 Hay St, Subiaco WA 6008

Public Courses

See our upcoming schedule of courses below & book your space online now. If you can’t find the course you’re looking for, then please contact us to let us know &/or sign-up to our newsletter to be notified of additions to our upcoming schedule.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

Download your own copy of our Semester 2 Training Calendar

We offer many more courses than we have in our upcoming schedule at any one time. Don’t forget to check out our full catalogue to see what we can provide. Before you book please be sure you understand our course refund terms and conditions

Assertive Communication

Standing your ground. Assertiveness is all about open and honest communication, without being either aggressive or passive. Assertive people stand up for their own and others’ rights in a calm and positive manner and feel comfortable and confident handling conflict and disagreement with others.

On Board: Introduction to Governance

Many people find themselves on a board or management committee without the fundamental skills and understandings which are essential for basic legal compliance - let alone a thriving organisation!

Mental Health First Aid

Acclaimed evidence-based training and Mental Health First Aid accreditation

Understanding Neurodiversity

This myth-busting course explores the benefits, differences and challenges of differently-wired brains.

Intergenerational Trauma

Like so many aspects of our lives the experience of trauma ripples through families and is passed between generations. This leaves the children of trauma survivors as the holders of secondary trauma, which can sometimes have impacts just as catastrophic as the firsthand experience.

Client Centred Plans

A collaboratively developed, person centred action plan can be the cornerstone of many community services, across sectors including health, mental health, disability, youth, housing, domestic and family violence, aged care, employment and associated areas.

Recovery Oriented Practice

Recovery Oriented Practice is an approach to mental health services which prioritises holistic wellbeing, self-determination and consumer-centred practice.

Service providers and practitioners need to take an individualised, strength-based approach to service provision and be able to form strong recovery alliances.

Develop Your Emotional Intelligence

Many of our professional and relationship skills are underpinned by our Emotional Intelligence: the ability to manage our own emotions and sensitively respond to those of others.

A high EQ will help us better manage our relationships and can have significant benefits in terms of building rapport with clients and colleagues, negotiation skills, managing a stressful environment, dealing with deadlines, managing change and functioning as a team player.

Provide Remote Support (telephone & internet)

Many of the communication cues we rely upon when connecting with others and providing support are in fact non-verbal indicators such as body language, facial expression and subtle positioning changes. When separated by distance, it takes a special set of communication and interpersonal skills to establish rapport, gauge client reactions and ensure clear understanding.

Aboriginal Cultural Competence

Cultural competence is a step beyond cultural awareness, and this course will help participants not just familiarise themselves with aspects of Aboriginal culture but also explore ways to make our organisations and communication more welcoming, inclusive and culturally safe for Aboriginal people.

Aboriginal Mental Health First Aid

Mental Health First Aid is the help in a mental health crisis, until appropriate professional treatment is received or the crisis resolves.

Led by a skilled Aboriginal trainer, this specialist course is ideal for anyone working with Aboriginal communities. Integrating a cultural perspective, it explores Aboriginal social and emotional wellbeing, mental health problems in indigenous communities and particular strategies for working ATSI people.

Cultural Diversity and Inclusion

Culture plays a huge role in the way we view the world and how we operate. It impacts our expectations, values, needs and perspectives. Research clearly shows that culturally diverse workplaces enjoy a range of benefits such as higher productivity, higher loyalty and work quality, lower absenteeism and presenteeism, better working relationships, lower staff turnover and are simply better places to work.