9/150 Hay St, Subiaco WA 6008

Public Courses

See our upcoming schedule of courses below & book your space online now. If you can’t find the course you’re looking for, then please contact us to let us know &/or sign-up to our newsletter to be notified of additions to our upcoming schedule.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

We offer many more courses than we have in our upcoming schedule at any one time. Don’t forget to check out our full catalogue to see what we can provide. Before you book please be sure you understand our course refund terms and conditions

Aboriginal Cultural Competence

Led by an experienced Aboriginal trainer, this course will help participants familiarise themselves with aspects of Aboriginal culture and explore ways to make their organisations and communication more welcoming, inclusive and culturally safe for Aboriginal people.

De-escalating Conflict and Aggression

How we respond to a potential crisis can make the difference between smooth resolution and an emergency situation. This introductory course provides tools and techniques for participants to respond appropriately to threatening, violent or aggressive behaviour.

Providing Mental Health Support

Sometimes the difference between a person becoming overwhelmed by a mental health issue and getting the help they need is the caring intervention of another. This course teaches how to recognise warning signs of mental health issues and what to do in response.

Public Speaking: Introductory

Designed for beginners and those who feel nervous about public speaking, this course will boost confidence and upgrade speaking skills, focussing on confident delivery, managing anxiety, understanding audiences and structuring a speech.

Collaboration and Conflict Resolution

The ability to work collaboratively with others is a fundamental skill that most of us have never been taught. This powerful course explores what it takes to understand others better and work together more productively.

De-escalating Conflict and Aggression (ONLINE)

How we respond to a potential crisis can make the difference between smooth resolution and an emergency situation. This introductory course provides tools and techniques for participants to respond appropriately to threatening, violent or aggressive behaviour.

Assertive Communication

Assertiveness is about open and honest communication, without being either aggressive or passive. This course will develop participants’ abilities to communicate assertively in the workplace and beyond, and develop more confidence in interpersonal situations.

Everyday Counselling Skills

Many aspects of our lives involve informal but often vitally important counselling situations. This two-day course teaches participants a series of structured, discussion-based counselling tools which will allow them to engage and support others when required.

Better Professional Writing

Designed for those who use writing in their professional lives, this course assumes a good grasp of the basics such as spelling and grammar. It looks at improving the quality of documents and enhancing the style, impact and clarity of written work.

Defensible Documentation

Client records and progress notes are key tools in recording client progress, demonstrating duty of care and informing decision making. This practical course will help participants improve their documentation, making records more effective, relevant and efficient.

Public Speaking: Introductory

Designed for beginners and those who feel nervous about public speaking, this course will boost confidence and upgrade speaking skills, focussing on confident delivery, managing anxiety, understanding audiences and structuring a speech.

Better Professional Writing (ONLINE)

Designed for those who use writing in their professional lives, this course assumes a good grasp of the basics such as spelling and grammar. It looks at improving the quality of documents and enhancing the style, impact and clarity of written work.