See our upcoming schedule of courses below & book your space online now. If you can’t find the course you’re looking for, then please contact us to let us know &/or sign-up to our newsletter to be notified of additions to our upcoming schedule.
If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.
Download your own copy of our Semester 2 Training Calendar
We offer many more courses than we have in our upcoming schedule at any one time. Don’t forget to check out our full catalogue to see what we can provide. Before you book please be sure you understand our course refund terms and conditions
This internationally recognised two-day crisis response course is the mental health equivalent of standard First Aid and will equip participants with the skills to recognise and respond appropriately, until professional help arrives.
Unlike teaching, mentoring or counselling, a coach’s role is to help another find solutions, improve skills and expand their competence. This course looks at how to become a great workplace coach and provide others with support that can fuel incremental improvement.
How we respond to a potential crisis can make the difference between smooth resolution and an emergency situation. This introductory course provides tools and techniques for participants to respond appropriately to threatening, violent or aggressive behaviour.
We all know that prevention is better than cure, but too often our responses to situations of abuse and neglect are left until after harm has been caused. While not every situation can be predicted, this insightful course explores ways that professionals, support workers and family members can take steps to prevent abusive situations before they occur.
Advocacy means speaking out on behalf of someone’s rights or best interests, especially if they are disadvantaged. It is a communication-driven form of change-making, which can be applied to diverse human rights, social justice, legal reform, equity and environmental causes.
This specialist two-day crisis response course is the mental health equivalent of standard First Aid, in an Aboriginal context. Led by a skilled Aboriginal trainer this course is ideal for anyone working with Aboriginal communities.
Like any of us, people with disabilities experience mental health disorders. Yet, identifying and responding appropriately to mental health issues can often be complex when the person also has other disabilities.
Grounding techniques are sensory experiences which ground or “anchor” us in the present and help us manage emotions and maintain wellbeing. Creating sensations that say "there is no emergency" helps calm the body’s alert system so the brain (prefrontal cortex) can regain its ability to think.
Following on from our introductory De-escalating Conflict and Aggression, this course further develops skills in preventing violence and responding to aggression, covering more specialised situations and behaviours that any of us could encounter in the community.
Just as young people have specific mental health issues and needs, so too do older Australians. Mental health symptoms and best practice responses do vary with age, and age-related cognitive changes also impact mental health.
This myth-busting course explores the benefits, differences and challenges of differently-wired brains.
Led by an experienced Aboriginal trainer, this course will help participants familiarise themselves with aspects of Aboriginal culture and explore ways to make their organisations and communication more welcoming, inclusive and culturally safe for Aboriginal people.