9/150 Hay St, Subiaco WA 6008

Public Courses

See our upcoming schedule of courses below & book your space online now. If you can’t find the course you’re looking for, then please contact us to let us know &/or sign-up to our newsletter to be notified of additions to our upcoming schedule.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

We offer many more courses than we have in our upcoming schedule at any one time. Don’t forget to check out our full catalogue to see what we can provide.

Grant Writing

Tools to increase your chances of funding. Any community organisation knows that reliable funding is the cornerstone to being able to deliver your services and achieve your objectives. But why do some organisations seem to write grant applications so successfully and others continually struggle?

Attracting and Managing Volunteers

Finding and keeping effective teams. Volunteers are the lifeblood of many community organisations, and managing them effectively is every bit as important and challenging as managing paid staff.

Stand Up to Abuse and Injustice

Would you know what to do if you saw someone being threatened? Is it up to you to act if a vulnerable person is in danger? Whose job is it to prevent bullying and harassment or predatory behaviour? Anyone can find themselves as a bystander, witnessing an act of discrimination, injustice, threatening behaviour, bullying, harassment, abuse or other unacceptable behaviour.

Fundraising and Income Diversification

While many income streams and traditional funding sources have diminished in the COVID era, other opportunities have opened up.

This course is an overview of everything your non-profit organisation, small business or charity needs to know for diversifying income and financial sustainability.

Group Facilitation Tools

This course is designed to develop skills to lead and facilitate group activities and discussions in a variety of community, professional and health settings.

On Board: Introduction to Governance

Many people find themselves on a board or management committee without the fundamental skills and understandings which are essential for basic legal compliance - let alone a thriving organisation!

Strategic Planning Skills

Strategic planning is all about taking a structured ‘big picture’ approach to achieving your organisation’s mission and objectives.

Grant Writing

Any community organisation knows that reliable funding is the cornerstone to being able to deliver your services and achieve your objectives. But why do some organisations seem to write grant applications so successfully and others continually struggle?

Complaint Handling and Customer Retention

Organisations spend huge amounts of money on trying to attract new clients. Yet, it is far easier and less costly to retain the ones we already have. Most unhappy customers don’t complain: they just never return. A complaint is a unique opportunity to improve our services and turn someone into a lifelong client.

Sustainable Event Management

As an Event Manager, you control the environmental ‘footprint’ of your event. This is important because your positive or negative impact is multiplied by the numbers attending.

Coaching Skills

Whether on the sports field or in the workplace, a coach’s role is to help others improve performance, reach potential and realise goals. Different from the functions of teaching, mentoring or counselling, coaching helps another person find solutions, improve skills and expand their competence.

Prevent Abuse and Neglect

We all know that prevention is better than cure, but too often our responses to situations of abuse and neglect are left until after harm has been caused. While not every situation can be predicted, this insightful course explores ways that professionals, support workers and family members can take steps to prevent abusive situations before they occur.