9/150 Hay St, Subiaco WA 6008

Public Courses

See our upcoming schedule of courses below & book your space online now. If you can’t find the course you’re looking for, then please contact us to let us know &/or sign-up to our newsletter to be notified of additions to our upcoming schedule.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

We offer many more courses than we have in our upcoming schedule at any one time. Don’t forget to check out our full catalogue to see what we can provide. Before you book please be sure you understand our course refund terms and conditions

Attracting and Managing Volunteers

Finding and keeping effective teams. Volunteers are the lifeblood of many community organisations, and managing them effectively is every bit as important and challenging as managing paid staff.

Fundraising and Income Diversification

While many income streams and traditional funding sources have diminished in the COVID era, other opportunities have opened up.

This course is an overview of everything your non-profit organisation, small business or charity needs to know for diversifying income and financial sustainability.

Group Facilitation Tools

Designed to develop skills to lead and facilitate group activities and discussions in a variety of professional settings, this course explores how to lay the foundations for effective group processes and what it takes to create safe spaces and keep participants engaged.

On Board: Introduction to Governance

Many people find themselves on a board or management committee without the fundamental skills essential for basic legal compliance. This course is an essential introduction for any new or prospective board members, along with anyone wanting to brush up on the basics.

Strategic Planning Skills

Strategic planning is about taking a structured ‘big picture’ approach to achieving an organisation’s mission and objectives. This practical course provides a flexible template for creating a strategic plan and the skills and resources to create a tailored plan.

Grant Writing

For community organisations, obtaining reliable funding is the cornerstone to being able to deliver services and achieve objectives. This practical course examines what funding bodies are really looking for and how to maximise the success of grant applications.

Complaint Handling and Customer Retention

Organisations spend huge amounts of money on attracting new clients, while it is far easier to retain those they already have. Explore what it takes to retain customers and learn how the way complaints are handled can impact service quality and organisational success.

Sustainable Event Management

Events can do significant social and environmental damage, or they can have a powerful positive impact, depending on their environmental ‘footprint’. This course explores easy and low-cost ways an event can become more sustainable and shows the benefits of doing so.

Coaching Skills

Unlike teaching, mentoring or counselling, a coach’s role is to help another find solutions, improve skills and expand their competence. This course looks at how to become a great workplace coach and provide others with support that can fuel incremental improvement.

Prevent Abuse and Neglect

Prevention is better than cure, but often our response to situations of abuse and neglect are left until after harm has been caused. This course explores ways that professionals, support workers and family can recognise and prevent abusive situations before they occur.

Systemic Advocacy

Advocacy means speaking out on behalf of someone’s rights or best interests and systemic advocacy is about how we improve the system to make things better for everyone, rather than just an individual. This course provides foundation knowledge for effective systemic advocacy.

Risk Management Plans

Risk management is the process of identifying and assessing the specific risks affecting a situation and developing a plan to deal with them. This course is a guide to developing a risk management plan for a specific project or area, or for a whole organisation.