See our upcoming schedule of courses below & book your space online now. If you can’t find the course you’re looking for, then please contact us to let us know &/or sign-up to our newsletter to be notified of additions to our upcoming schedule.
If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.
Client insights, experiences and perspectives. As business environments change, client expectations evolve and new markets emerge, understanding customer experience and mindset has never been more important.
For supervisors and managers. One in four Australians will experience a mental illness at some point in their lives. That means that at any given point, a proportion of your workforce is either experiencing, heading towards or recovering from a mental health disorder.
Diverse personalities and how to engage them. This evidence-driven session draws on psychological research to develop skills for communicating with people with a wide range of perspectives, behaviours, attitudes and approaches.
Reflection, review and resilience. Debriefing is a critical professional skill which can mean the difference between rectifying issues with continuous improvement and continually repeating the same experiences.