Public Speaking: Introductory
Introductory public speaking skills. Designed for beginners and those who feel nervous about public speaking, this one-day program will boost your confidence and upgrade your skills..
9/150 Hay St, Subiaco WA 6008
Public Courses
See our upcoming schedule of courses below & book your space online now. If you can’t find the course you’re looking for, then please contact us to let us know &/or sign-up to our newsletter to be notified of additions to our upcoming schedule.
Group bookings
If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.
We offer many more courses than we have in our upcoming schedule at any one time. Don’t forget to check out our full catalogue to see what we can provide.
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Difficult Conversations and Delivering Feedback
Compassion, clarity and courage. All of us have to face difficult conversations in the workplace and the way we prepare and approach these can make the difference between a disaster and moving forward positively. Such conversations might involve conflicting opinions, giving feedback, uncomfortable topics, addressing complaints and grievances or delivering bad news.
Inclusive Workplaces
Embracing diversity and welcoming everyone. Our world is a diverse mosaic of cultures, genders, ages, abilities and backgrounds.
Research clearly shows that those workplaces that embrace diversity and create a welcoming culture for everyone enjoy a range of benefits such as higher productivity, higher loyalty and work quality, lower absenteeism and presenteeism, better working relationships, lower staff turnover and are simply better places to work.
Public Speaking: Intermediate
Improve your presentations! Designed for those who have completed an introductory course and/or have speaking experience, this one-day program will extend your skills and range as a speaker.
Mapping Customer Journey
Client insights, experiences and perspectives. As business environments change, client expectations evolve and new markets emerge, understanding customer experience and mindset has never been more important.
Succession Planning for Staff and Boards
Future-proof your organisation. Succession planning is the ongoing process of preparing an organisation for the transition of key roles and the handover of information, relationships and systems.
Managing Workplace Mental Health
For supervisors and managers. One in four Australians will experience a mental illness at some point in their lives. That means that at any given point, a proportion of your workforce is either experiencing, heading towards or recovering from a mental health disorder.
Managing Challenging Personalities
Diverse personalities and how to engage them. This evidence-driven session draws on psychological research to develop skills for communicating with people with a wide range of perspectives, behaviours, attitudes and approaches.
Debriefing Skills
Reflection, review and resilience. Debriefing is a critical professional skill which can mean the difference between rectifying issues with continuous improvement and continually repeating the same experiences.