9/150 Hay St, Subiaco WA 6008

Public Courses

See our upcoming schedule of courses below & book your space online now. If you can’t find the course you’re looking for, then please contact us to let us know &/or sign-up to our newsletter to be notified of additions to our upcoming schedule.

Group bookings

If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.

We offer many more courses than we have in our upcoming schedule at any one time. Don’t forget to check out our full catalogue to see what we can provide. Before you book please be sure you understand our course refund terms and conditions

Aboriginal Cultural Competence

Led by an experienced Aboriginal trainer, this course will help participants familiarise themselves with aspects of Aboriginal culture and explore ways to make their organisations and communication more welcoming, inclusive and culturally safe for Aboriginal people.

Mental Health First Aid

This internationally recognised two-day crisis response course is the mental health equivalent of standard First Aid and will equip participants with the skills to recognise and respond appropriately, until professional help arrives.

De-escalating Conflict and Aggression

How we respond to a potential crisis can make the difference between smooth resolution and an emergency situation. This introductory course provides tools and techniques for participants to respond appropriately to threatening, violent or aggressive behaviour.

Succession Planning for Staff and Boards

Succession planning is the ongoing process of preparing an organisation for the transition of key roles and the handover of information, relationships and systems. This course teaches a well-planned approach to succession and provides processes for smooth implementation.

Understanding Neurodiversity

Based on the social model of disability, and taking a strengths-based perspective, this course explores neurodiversity simply as a type of human variation and looks at ways we can better understand and support neurodiverse clients and stakeholders.

Collaboration and Conflict Resolution

The ability to work collaboratively with others is a fundamental skill that most of us have never been taught. This powerful course explores what it takes to understand others better and work together more productively.

Disability Awareness: Access and Inclusion

Workplaces are required to offer equal access, equity and inclusion to people of all abilities, however in this course participants will learn how to go beyond compliance to create places that are universally accessible and celebrate diverse strengths.

Community Consultation Tools

Community consultation is the process of involving people in decision-making and community activities. This course explores the various types of community consultation as well as specific skills and approaches for carrying it out effectively.

Professional Boundaries

Effective professional relationships require boundaries to protect both clients and workers. This course looks at boundary frameworks and explores how to create positive, effective relationships within appropriate legal and ethical parameters.

Mental Health First Aid

This internationally recognised two-day crisis response course is the mental health equivalent of standard First Aid and will equip participants with the skills to recognise and respond appropriately, until professional help arrives.

De-escalating Conflict and Aggression (ONLINE)

How we respond to a potential crisis can make the difference between smooth resolution and an emergency situation. This introductory course provides tools and techniques for participants to respond appropriately to threatening, violent or aggressive behaviour.

Gender and Sexuality: Diversity and Inclusion

Sexual orientation and gender identity can have a profound impact on a person’s needs. This course provides contemporary education about the diversity of human sexuality and gender identity, as a foundation for improving the workplace environment and service provision.